Zillow Reviews
Zillow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 398 Zillow reviews; consumers are mostly dissatisfied. 14% would likely recommend. Many seek refunds and report billing or subscription charges they dispute.
Key Takeaways for Future Customers
- Expect limited phone support and slow response to issues.
- Watch for inaccurate listings and potential scam postings.
- Keep records if you request refunds or cancel subscriptions.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service availability and responsiveness.
- Reports of misleading listing info and scam listings causing lost fees.
- Issues with billing, refunds, and difficulty canceling subscriptions.
Positive Feedback
Users find the site useful for finding properties and appreciate national property data availability.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 398 Zillow reviews; consumers are mostly dissatisfied. 14% would likely recommend. Many seek refunds and report billing or subscription charges they dispute.
Key Takeaways for Future Customers
- Expect limited phone support and slow response to issues.
- Watch for inaccurate listings and potential scam postings.
- Keep records if you request refunds or cancel subscriptions.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service availability and responsiveness.
- Reports of misleading listing info and scam listings causing lost fees.
- Issues with billing, refunds, and difficulty canceling subscriptions.
Positive Feedback
Users find the site useful for finding properties and appreciate national property data availability.
Media from reviews





Not receiving codes
I paid the fee and am still not able to receive codes to submit applications for rental properties. Please help.
Preferred solution: Help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scammed through fake listing. No way to report it
Got scammed $300 through a fake listing, and there was no way to report the listing after it was removed. Right after I caught on to the scammer, they unlisted it.
- Accessibility
- Scammers
Preferred solution: Apology
User's recommendation: Do not use Zillow
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I cannot received inbox
I cannot receive inbox. It happens a lot.
This is not the first time I have been missing inbox about the house I'm interested in.
I think this is not good when you are looking for a house or apartment. Please help me to fix this, too.
Preferred solution: Solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I cannot received inbox
Nobody help me with the issue I'm having. This is really complicated.
I need help with my account. Can someone help me, please?
Preferred solution: Solution with my account I help pls
Scammer
- - A representative posed as a Zillow attorney and asked for payments to run a background check.
- - Escalating fees raised suspicion of a scam.
Lawyer from Zillow : his name is Jorge 906-420-**** he asked me for money to check my background check and I send $124 after that I send $650 and today I send $625 and a few minutes ago when I am ready to go to see the house he send me a voice message to say I have to pay $900 otherwise I can not get the key pleasehelp me I am desperate I dont know if this guy is a scammer I have photo of his driver license his license is from Connecticut I think and look like expired. PLEASE HELP ME THIS IS THE SECOND TIME HAPPEN TO ME ![]()
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MY NAME IS SOL MENDOZA
MY CELLPHONE 916-949-****
MY EMAIL IS: sol_angelmendoza@***.com
They don't return calls or answer . they owe me 39.00
I was posting a property tgey charged 39.00 for premium. it would not post tgey kept having an error code no url in description and there absolutely was no url anywhere on listing.
so they did not post it yet charged my card 39.00 . they owe me a refund NOW 727212****
User's recommendation: dont pay zillow
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I am *** ***...
I am ***, ***, advertising ***. Yesterday, you took my $39.99 from my credit card and then closed my account and tried to act as if I had given you a debit card, which I have never used in my life.
You kept asking me for my bank balance. I paid for premium service, and I am getting no service at all. You don't even have my home located properly on the map.
I hope you will not count these days as paid for premium days. Please do something immediately.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I need help
No answer, just wanted more money and sent you to another company. Can't get ahold of a real person to talk to for help with an application, they sent me to some *** lawyer app and pay more money.
This was a double application, so Zillow already took $70 from us. No help at all!!!
- Good info on listings
- Fact that they wanted me to pay more money to have another company help me
- Can not reach a live person to talk to in case of issues
Preferred solution: Heip from a real person
User's recommendation: Use another company, you can’t get ahold of a real person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTake down my listing my house is not for sale and never have been for sale. Take that *** down now.
Im tired of *** around with Zillow if you dont take them *** pictures down of Zillow my *** house. I am going to sue the *** *** out of yall.
I am tired of getting these messages sending me to the next person and all this *** Take that *** down come and get this lockbox off my *** door. I am going to the *** out of you ***
User's recommendation: 1816 River shore drm
There prices are so off, it almost funny
- - Prices can't rely on subdivision comparisons.
- - Exterior awards highlight the look.
- - The home includes a smart HVAC, generator, and daily maintenance.
You cannot assume or lump the price of a home in a subdivision, based on what the price of other homes are or have gone for. There is NO comparison in our home, to almost any other in our subdivision.
We have gotten awards for outside and our inside still looks like the day we bought it as far as clean, newly painted, new carpets, you name it. But, we are the only one who have made serious upgrades and do daily maintenance on every single equipment in this house, to keep it top running. We have a very expensive Smart HVAC system, a whole house Generator, and lovely landscaping. The house across from us, is almost considered nasty, especially the outside Our is immaculate and we spend a couple thousand a year to keep it that way.
Our home is not worth 465K as you say, we wouldn't list for under 500K . We hace had so many people making offers to us almost monthly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Application process!
Answer the phones or return phone calls or send emails, some kind of correspondence! Please contact me back ASAP!
Preferred solution: Answers regarding my application that I filled out and paid for!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Why do you continually give false info...
Why do you continually give false info about rentals that are not available, this causes a lot of problems looking for rentals and end up with your sending the same fake info for the properties. People don't have time for this stupid *** from you every *** time they contact properties. Stupid bastards!
User's recommendation: Don't use Zillow call FTC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |There is an appointment on your site. That's a scam.
Yes, there is an appointment on 39 Barbara Street in Bloomfield for rent, and the people are asking for a $100 application fee, but the apartment is not for rent!
- Lot of apartments available
- You still have to watch out
Preferred solution: The people that are scamming people out of money should be accountable
Real Estate Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy am I being charged 1700 dollars
When we charged $1700 for one day {{Redacted}}
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRemove photos from cite
I purchased my home in 2022 & I would like for your Zillow to remove the photos displaying the layout of my home. I am
A single mom and this leaves me vulnerable to possible home invasions & break ins if they are aware of my homes layout.
Preferred solution: I would like My home’s photos taken down from your website. All other home/rental sites have removed my home’s photos I would appreciate if Zillow did the same, for it has since been ofd the market since 2022.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRent listing
You don't have any phone support. Sorry, you can't get anything resolved for your company unless you think you're an AI person, or maybe you’re just really good at what you're doing. You don't really care about anybody.
User's recommendation: Answer the freaking phone
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What they list is an estimate for market value. Any inside upgrades or high-end finishes are not considered.
That would be the appraisal. Your real estate agent (when/if selling) will be more proficient at determining selling price after a walk-through.
It sounds like you want bragging rights for the most expensive house. PS, invest in some brick or stone exterior work.
Okay