Contact Zillow Customer Service
Zillow Phone Numbers and Emails
Toll-Free Number:
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(888) 466-3501for Zillow Premier Agents
Customer Service:
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(206) 470-7000
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(877) 313-8601
Zillow Emails:
How to Contact Zillow Customer Service?
Most Popular Number:
| Total calls: 1 839 | Issues resolved: 14 | Last call: Dec 12, 2024 |
Zillow Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Zillow Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Zillow is 2064707000. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Zillow may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Zillow Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Zillow is 2064707000. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Zillow may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Zillow mainly because of request for information, account and website/ application.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Zillow is listingsupport@zillow.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Zillow Website:
Zillow Help Center:
Corporate Office Address:
Zillow Customer Service Reviews
Could not post Draft for sale by owner... but i did make contact via email. Mary was fantastic in directing me to through the problem
I have submitted a for sale by owner ad two times. Immediately received a verification phone call after submitting and verified the listing.
After 72 hours still not an active listing. Called customer service contact number. Option one was for our MLS or advertisement. There was no second option.
I called back several times and still got the same choice which was not working for me. I sure hope someone will help 971-235-****.
How Good is Zillow's Customer Service?
Summary of Zillow Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zillow?
Request for Information Question:
- “Possible scam really need immediate help”
- “No contact via phone”
- “Listing support”
Account Question:
- “My account is dusabled”
- “My active listing is not showing on zillow”
- “Verify agent”
Website/ Application Question:
- Can’t hook up to my application
- “Application problem”
- “Website”
Payments and Charges Question:
- “Fraud”
- “Credit”
- “Billing”
Product/ Service Question:
- “Check the cost of work”
- “Rent taken in error”
- “Error 403”
Return/ Replace Question:
- “Incorrect address showing up in zillow”
- “School district has to be changed on my listing”
- “Changing status from sale to rent”
Activation/ Cancellation Question:
- “Cancel open house”
- “Have problem for creating a renewal of lease agreement”
- “I want to cancel an incorrectly sent money transfer”
Staff Question:
- “Discrimination on registered service dog”
- “Need customer service”
- “Home for rent through property manager not showing up”
Shipping and Delivery Question:
- “I got a new phone and I can’t get the app to work”
- “Your listing of 0 Black rd harrisville pa 16038. On the mapping of location is showing in the middle of my property 117 Black rd. Harrisville pa16038”
- “I paid $35.00 for a rental back ground check and never received a copy or even a call back.”
Refund Question:
- “Refund”
- “Want refund”
- “I need a refund”
Cards Question:
- “To get gift card no”
- “Want to publish with premium but page will not allow credit card info”
- “Credit card fraud”
Employment Question:
- “Job”
- “You aren't doing your job”
Other Question:
- “Estafa”
- “Listing”
- “Rental apartments”
Compare Zillow Customer Service To
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