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Contact Zillow Customer Service

How to Reach a Person at Zillow

Verified Contact Information

Toll-Free Number:

  • 1-888-466-3501
    for Zillow Premier Agents
Call Now
Send Message

Customer Service:

  • 1-206-470-7000
  • 1-877-313-8601

Customer Service:

appstorehelp@zillow.com
App Support
rentalapplications@zillow.com
Zillow Application
consumercare@zillow.com
listingsupport@zillow.com

Legal:

dmca_notice_email@zillow.com
DMCA Inquiries
privacy@zillow.com
Privacy Inquiries

Media:

press@zillow.com
Press Inquiries

Zillow Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Zillow Phone Number
1 (206) 470-7000
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Zillow Email Address
listingsupport@zillow.com
Zillow Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
View full overview

How to Contact Zillow Customer Service?

Most Popular Number:

(888) 466-3501
for Zillow Premier Agents
Total calls: 2 767 Issues resolved: 25 Last call: Jul 12, 2026

You can reach Zillow's customer service team at 1-206-470-7000 during their operating hours Monday through Friday from 9 AM to 5 PM ET. Alternatively, you can also contact Zillow’s customer care at 1-888-466-3501. Partner Support operates from Monday to Friday, from 5am to 5pm PT, and Saturday and Sunday, from 6:30am to 5pm PT. Utilizing these phone numbers allows you to connect with Zillow's dedicated customer service and Partner Support teams, who are ready to assist you with any inquiries, concerns, or technical support needs you may have.

Zillow does not offer customer support through live chat. To contact Zillow customer service, visit their website's Help Center and submit a request form. Provide your name, email address, subject, description of the issue, and issue type. You can also include your property address if applicable. After submitting the form, you will receive a response from Zillow's customer service team. While live chat is not available, the request form is an alternative method to communicate with Zillow and receive assistance.

Zillow's customer service is available during specific hours of the day. For general customer service inquiries, you can call 1-206-470-7000, which is available from Monday to Friday between 9 AM and 5 PM ET. You can also reach out to their other support line at 1-888-466-3501, which is open Monday to Friday from 5 AM to 5 PM PT, and on Saturdays and Sundays from 6:30 AM to 5 PM PT. By contacting these numbers during their respective operating hours, you can get in touch with Zillow's customer service team for assistance.

PissedConsumer Club

Contact Information

Zillow Website:

Zillow Help Center:

Corporate Office Address:

Zillow Inc.
1301 Second Avenue, Floor 31
Seattle, Washington 98101
United States

Summary of Zillow Customer Service Calls

7.3K TOTAL
CALLS
01:12 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zillow?

Request for Information Question:

  • “I need help I can't edit my application I need to get the credit score to attach to application but it wont”
  • “Inquiry about a property”
  • “Looking for a rental”

Account Question:

  • “I can’t revives message my account is blocked”
  • “Can’t get email from you to reset my password”
  • “Account disabled but I’m still oaying for ads”

Website/ Application Question:

  • “Application”
  • “App support”
  • “I am receiving calls, because in your site says that my apartment is off market. I bought this place on 2023 and Zillow still have my place for $ 413,000.00 and I bought for more than that, please take this place out of your website.141 Saundersville”

Payments and Charges Question:

  • “Zillow premium payment did not go thru”
  • “I just paid for Application and Can't find it”
  • “Unjust home repair charges”

Product/ Service Question:

  • “Interested in USDA LOAN”
  • “Complain”
  • “Technical difficulties”

Return/ Replace Question:

  • “My listing has the incorrect email”
  • “Trying to make changes on my home in the app.”
  • “Correction”

Activation/ Cancellation Question:

  • “To renew the 31 days of unlimited Zillow applications”
  • “Terminated account”
  • “Want to cancel my posting & have followed the steps but I can’t cancel.”

Shipping and Delivery Question:

  • “I haven't received my email but my landlord showed proof you have sent one to him saying you sent one to me. I have looked in all areas but I never got it.”
  • “Try to get the pictures of my home removed from the website I purchased my home at *** and it is still showing on you site with pictures and details the home isn't for sale”
  • “Some one put my phone number on the wrong address”

Staff Question:

  • “My Zillow Rental Manager account has been disabled. Could you please let me know the reason and help me reactivate it?”
  • “Rental manager support”
  • “I want to add multiple listing service to my Zillow for sale by owner”

Refund Question:

  • “I want my money back”
  • “A refund for my applications!”
  • “Refund”

Cards Question:

  • “Zillow will not take my Visa card to set up my account for activation”
  • “To get gift card no”
  • “Want to publish with premium but page will not allow credit card info”

Employment Question:

  • “My call is because I received a job offer and I want to know if it's true”
  • “1099-K Wrong Amounts”
  • “Apply for a job”

Other Question:

  • “Interested in Renting a property”
  • “Rental review shows wrong bedroom and square foot”
  • “Listing says off market want back on market”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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