Zillow
Reviews and Complaints
Denver, Colorado
Place an ad.
- - Frustrated by the lack of a real human on customer service calls.
- - PNC Bank shows how hard it is to reach a live rep.
I'm NOT "pissed" just frustrated. Remember the good old days when you could call a customer service phone # and a real live person would answer and help you with your question?
Now it seems that most big companies will do WHATEVER it takes to avoid any form of helpful human contact with their customers! Try contacting PNC bank to answer a question or resolve a problem, for example. All I wanted from *** was the courtesy of a real live human being on the other end of the line to try to help me!
Is that asking too much? *** ***.
Elk Grove Village, Illinois
I can’t remove my posting home for sale
Can someone call me please to help me remove my home for sale posting
***
Its so difficult
Remove my property listing
***
***
***
Preferred solution: Remove my home for sale posting
Fresno, California
It’s not showing my credit score on my background
Nobody did not talk to me or say anything on the phone. I've been on the phone for a very long time.
Can somebody please call me back? This is unprofessional.
Preferred solution: Fix the problem why the new landlords cannot see my background check on my credit score if I pay y’all the amount do y’all want $30?
Philadelphia, Pennsylvania
My application is the sharing up I paid for I need to speak to someone the client is calling.
I've done my application several times the client who owns the property is trying to pull it off, and they cannot do it as due to the fact that you have to pay for this service. If you get no one to assist you, it's just poor business.
User's recommendation: Just don't use it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Hi I am Troy Lane I am applying to rent...
Hi, I am Troy Lane. I am applying to rent a home at 940 Forest Overlook Dr.
There is an issue with connecting Plaid. From my end, I've received emails confirming the connection with my bank and Plaid. It is not showing up on the landlord's end.
This is an issue I would like to resolve as soon as possible. Please get back to me.
Newport Beach, California
Application
I needed to speak to somebody and to no avail that seems to be the norm. Nowadays, you cannot speak to a human being just a computer which I dont care for.
Tampa, Florida
Arnold Gilmore , I'm asking about that house 2310 Colton dr Orlando fl 32822
Arnold Gilmore, I was wondering how I can purchase this house at 2310 Colton Dr, Orlando, FL 32822. Thanks, Arnold Gilmore.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scranton, Pennsylvania
Scammed through fake listing. No way to report it
Got scammed $300 through a fake listing, and there was no way to report the listing after it was removed. Right after I caught on to the scammer, they unlisted it.
- Accessibility
- Scammers
Preferred solution: Apology
User's recommendation: Do not use Zillow
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hendersonville, Tennessee
It is written below the reason for review.
I am receiving calls, because in your site says that my apartment is off market. I bought this place on 2023 and Zillow still have my place for $ 413,000.00 and I bought for more than that, please take this place out of your website.141 Saundersville Rd apt 1303. Hendersonville, TN 37075
- Too many phone calls due to zillow
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fairfax, Virginia
Resolved: Incorrect property listing
- - A non-owner took over my property page, changed photos, and listed it for rent.
- - Incorrect data still appears on my ownership page; I can't correct it.
They re-instated an accurate picture of my home (taken from realtor.com, which I provided to them), changed status to "off market" (was never for rent) and reinstated my ownership. Not a completely accurate update based upon my recent MAJOR renovation ...
but close enough so I can tinker with it later to update to a more accurate depiction of the current home. Skip the process Zillow wants you to follow -- and write to Zillow legal. Remind them that you have arrows in your quiver and you're not afraid to use them.
In the current atmosphere of focus on "surveys" and "online ratings" .... you'd better address customer complaints when you're clearly at fault.
So -- my $1M home (which it cost me $2M to renovate) looks like a crappy $1850/month rental BECAUSE SOMEONE COULDN'T tell the difference between the WEST part of the town and the EAST side.
There's a HUGE difference. Still pissed and following up with ***.
- Nice to use if when looking for views of your house
- Incorrect derivation of ownership data and erasure of correct data
Preferred solution: Restore the correct data about my property -- AND AN APOLOGY and explanation WHY they let someone who does NOT own the property to take control of it.
User's recommendation: Be VERY careful about your ownership page ... watch it intently. Zillow SAYS they get ownership data from county ownership records, but this is obviously not the case and they have ZERO quality controls in place.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middleborough, Massachusetts
Error in listing
When I type in my address on Zillow, a photograph of the house across the street and its description come up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elk River, Minnesota
Difficulty deleting a house owner ad I placed
It wouldnt take my to owners view, allow me to edit or delete that ad. Kept giving me error messages.
Saline, Michigan
Bad info for my home
Have a phone # where we can talk to a person and get some answers, not pushing buttons all day.
You have bad info on my location and I can't get you on the phone to fix it, in the mean time I have people wanting my 51 acre parcel that I don't have because it should be .5 not 51.
Amherst, New Hampshire
I am inquiring about ****** rental. I may be getting scammed
Im still waiting for a call from zillow to find our more about the apartment and the company that is asking for security deposit before they will show it
Miami, Florida
Edit number of bathroom
Unable to speak with a live person in the customer service department in order to correct the number of bathrooms listed on my home.
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