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Larri Smu
map-marker Melbourne, Florida

Shame show you run out of money. All advertisements you do come to find out. You aint got good.

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Sonnygreene4444@***.com i. Called and I called and I called someone could not get a representative.

All I want me to do is go on a website. I don't do website. I like to talk to somebody in person.

Show, I will just get a different volunteer. That's all?

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1 comment
johanne l Ima

Totally agree with you NO RESPECT !

Harprit K Eyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hicksville, New York

Price despuute I sold my house 2 Hardy Ln westbury NY for $224****but Zillow shows for $249****.pls fix this.I am The seller.

I need to fix the real sold price as it shows more than the sold price.

Actual Sold Price: $2,250,000

Shows Wrong Price: $2,499,999

Please fix it.

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Loss:
$250000

Preferred solution: Price reduction

Barbara R Jdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to see a viewing of an apartment but no response from the owner or manager

Updated by user Sep 21, 2025

I did receive a message from Pissed Consumer about “The owner and property manager more than likely advertised on other sites besides Zillow.THEY are the problem. Zillow has no control over an owner not responding.” The truth is Zillow let certain managers & owners advertise any home or apartment on their website and when it comes down to it consumers are getting the run around when they want to view an apartment.

So Zillow doesn’t really care. I don’t know if Zillow has a Customer Service complaint number where that person can call and express their frustrations about any problems they’re having so it can be resolved. So no offense to Zillow or Pissed Consumer.

That’s just my opinion. Thank you for your time.

Original review Sep 20, 2025
Last week my cousin gave my mom and me some leads on some apartments for rent in Long Beach, Calif. I pulled up the address on my phone just to take a look at it; I got the info plus the telephone number to the apartment of our choice and called the manager by the name of Kirk and left a message.

I waited a couple more days for this guy to get back to us about showing us the 1 bdr. & 1 bath apt. on 2445 Warren Avenue in Long Beach, but still no response from the owner or manager. I have no clue or idea what the *** is going on with Zillow's website, let alone these managers who don't believe in responding to people who are interested in seeing the apartments that their website has on display!

It is absolutely ridiculous.

And I feel if you're not interested, don't bother to respond back to us, but if you are, please feel free to give us a call! Either you can deal with us or not, because this was a wonderful waste of time on our part, meaning my mom and me.
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Pros:
  • There are no pros just cons with zillow
Cons:
  • Call for a viewing but no response from owner or manager of the prop

Preferred solution: Apology

User's recommendation: I highly recommend if anyone who is looking to buy a home or even renting an apartment I suggest other options besides Zillow.com, there are other websites who are more than willing to work with a person who are interested in finding a home or an apartment. And won’t leave them hanging like Zillow.com!!

1 comment
Guest

The owner and property manger more than likely advertised on other sites besides Zillow. THEY are the problem. Zillow has no control over an owner not responding.

Lindsay Davis D
map-marker Morganton, North Carolina

Pictures of my house that I paid for that I would like taken off after I sold it

I paid for pictures for my house to be sold, and I sold it. I expect the pictures to be taken down so no one can use them to resell the house. They must take their own pictures.

View full review
Loss:
$1200

Preferred solution: The pictures the pictures I’ve paid for taken down off of the account for 14 Shenandoah Dr., Greenville South Carolina that I paid for

User's recommendation: Do not put pictures of your house on Zillow because they will keep your pictures and use them for future sales which you paid for them and they should have to pay for new pictures if they want to sell house on their own

Dona L Pif

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Checking on a property that might be a scam!

Recording, so it was no one live, and still have no answers for a possible scam on a Zillow property.

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Preferred solution: Need to know if this property is a low income property. Don’t want to fill out application for $50 if it’s a scam!

User's recommendation: Don’t bother!

Quanita B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dyersburg, Tennessee

Refunded

You have a person that say his name is Andrew and work with you all and he scam me out of money and its been 5 months and I still havent received my money back yet and he keep saying they are waiting on me to send 100 dollars to get my money back through Cash App at first it was if you send a 100 dollar it will be deposited on your apple wallet and I still havent received that yet either

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Loss:
$3000

Preferred solution: Full refund

User's recommendation: Make sure you can work with someone who you can trust and talk with in person

Ival Eay
map-marker Albany, New York

Listing Problemsomeone Probably Not their fault However they Listed My Property aeroneously! This puts Me at Risk!!My Property Is Not For Sale!!!

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Give me a break! You folks skrewed up Not Me!

In doing so You Put Me at Ridk! I am a Widow unfortunately and I Do Znot draw attention to myself or My Property! You? Have My Property on line which Draws Attention to me!

I had nothing to do with this! You also have it grossly under priced!

You may call me if you need clarification!! What you do is basically Helpful, Thank you !

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User's recommendation: Zillow Does fill a Gap in Realestate searches

Billy J Npl
map-marker Bonne Terre, Missouri

Improper listing

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Have someone available to answer the phone, not a computer. I have nothing else to say at this time.

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Preferred solution: A listing removed from Zillow.

Kodiak Ser
map-marker Fort Wayne, Indiana

To have them fix wrong info on a home

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I have called every number I can find for Zillow. I have emailed call numbers you cant get a hold of a human being to help fix a mistake that is on their end because my MLS has it correct and it is causing my seller not to be able to sell their home do better Zillow do better.

Call me 912-286-****. Katrina Wyatt ~ Remax Cobblestone

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Cynthia B Stv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for a house to buy

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Wa ti g to sell the place I live at move somewhere else just looking for a house to buy hope you all co tact me buy tomorrow afternoon or sooner than ks Cynthia

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Anonymous
map-marker Benton Harbor, Michigan

Remove listing

Zillow sent me instructions on how to remove the listing and i followed the instructions and once i was logged in the option they told me to click on wasnt available. So its still listed even though its sold.

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User's recommendation: Think first

Mohammed M Ray

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boynton Beach, Florida

Need to know about an agent hub of zillow

I would like to register with Zillow Agent Hub; I need help.

Mohammed Miah

prirealtor1@***.com

561-251-****

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Preferred solution: I am an agent working with Partnership Realty Inc. I would like join and register with Zillow Agent Hub.

Cosimo Rad
map-marker San Francisco, California

Great platform but no customer support

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When people falsely flag your listing you have to wait days for email back and forth. The customer service line is for premiere members only.

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Evan K Dby

Rent not being deposited

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No answer or resolution when using the 866 phone number. One would hope to have a conversation instead of trying to resolve issues through email.

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Loss:
$16000
Pros:
  • Auto deposit
Cons:
  • Lack of communication

Preferred solution: My rent checks

User's recommendation: Different numbers

Shanae Qbt

Listing time wrong

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I Cant get anyone from Zillow on the phone. I need answers to a question that isnt on their website question and answer area. All I need is to talk to someone live on the phone to get an issue resolved .Terrible service!!!

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Loss:
$200000
Cons:
  • Have terrible service

Preferred solution: A live person on the phone

User's recommendation: No,dont